Clinics
Appointment booking, reminders, and follow-ups in Sorani and Arabic — with caller memory the front desk can read.
RegaLabs / Solutions
A front desk that never closes.
Clinics, hotels, dealerships, and storefronts lose calls to closing hours and language gaps. Rega Agent answers in the language your customers actually speak, follows your rules, and writes down what happened.
4.
Call languages: Sorani, Iraqi Arabic, Turkish, English
24/7.
Answers after hours and during rush
100%.
Of calls logged with transcripts and recordings
The setup
Four steps from phone number to first answered call.
Connect
Attach a phone number or WhatsApp line. No new hardware, no new vendor lock-in.
Teach
Add services, prices, locations, and policies. The agent answers from your knowledge, not from a script it invented.
Set rules
Decide what the agent may say, book, or promise — and when it must hand a caller to a human.
Supervise
Read transcripts, listen to recordings, correct answers, and watch every follow-up before it is sent.
Built for the calls you actually get
Same agent, four front desks.
Hotels
Reservations, hours, and directions answered any hour, in the guest’s language, without waking anyone.
Dealerships
Lead capture and callback scheduling so the showroom talks to every caller, not just the ones who reach a desk.
Retail
Order status, store hours, and stock questions — the repetitive half of the phone line, handled.
Scope, stated plainly
What it does — and what it does not.
What it does
- Answers, books, and follows up inside the rules you set
- Speaks Sorani, Iraqi Arabic, Turkish, and English
- Keeps a readable record of every call and message
What it does not
- It does not invent offers, discounts, or policies on its own
- It hands sensitive conversations to a human instead of improvising
Questions
Business voice FAQ.
Which languages does the agent speak?
Live calls run in Sorani, Iraqi Arabic, Turkish, and English — the caller is recognised and answered in the same language.
Who approves the follow-up messages?
You do. Outbound follow-ups and campaigns are drafted from the call record and wait for your supervision before anything is sent.
Can callers tell it is not a person?
The agent states what it is when asked, and every call is disclosed and logged. We treat disclosure as a feature, not a risk.
What happens when the agent cannot help?
It hands the caller to a human or takes a message — it does not guess. The handover rules are yours to set.
Where does the call data live?
Transcripts and recordings stay inside your company workspace, with the same provenance and controls as every other Rega output.